Submit a Request
How can we help?
Can I use OpenSnow & OpenSummit for free?
How do I create an account?
Supported Devices & Languages
The Story Behind OpenSnow & OpenSummit
Can I create an account or log in with Facebook or Google?
How do I delete my account and personal information?
How do I reset my password?
How do I switch between imperial and metric units?
How do I update my credit card information?
How do I update my profile?
Is my credit card information safe?
Why do you need my phone's location?
Why is my account not showing as 'All-Access' in the app?
Can I add current All-Access members to my Group account?
Can I purchase an All-Access subscription for someone else?
Do I only need one subscription for OpenSnow & OpenSummit?
Do you offer a free trial for an All-Access subscription?
Do you offer discount subscriptions?
How do I add friends & family to my Group account?
How many friends & family can join my Group account?
What are the benefits of being an All-Access subscriber?
What is your refund policy?
Why are you charging for All-Access? Don't you make money from advertisements?
How do I download the OpenSnow app?
How do I download the OpenSummit app?
Review the OpenSnow App
Review the OpenSummit App
Frequently Asked Questions
Can we use your weather forecasts on our site?
Can you tell me where I should ski based on long-range forecasts?
How do you make your forecasts?
How far in advance can I trust weather forecasts?
I'm looking for powder, BUT I need to book a trip months in advance. What should I do?
What are your credentials?
Why are your forecasts different from other weather services?
How do I advertise on OpenSnow?
How do I contact customer support?
Get in Touch
Get in Touch